For your new diving mask, the prescription values from your current glasses are completely sufficient. You can find these values on a prescription document, a new prescription, or the invoice from your last glasses purchase. It's important that you provide us with your pupillary distance (PD). This can be a total PD (e.g., 64mm) or individual (e.g., R 32mm and L 31mm).

At Diving Mask, you can choose between dive masks, snorkel masks, and freediving masks. Each type has different functions and sealing properties. When you put on a mask, it should generally adhere to your face by the suction of air. All our masks come with a recommendation for whether they are suitable for narrower or wider faces. Thanks to the high-quality silicone, many masks fit a wide range of facial shapes. For example, classic all-around masks like the Mares X-Vision or the TUSA CEOS are available. Additionally, teenagers can find suitable freediving masks with a smaller internal volume

We ship worldwide, so delivery times may occasionally be longer than indicated here, as they depend on our logistics partner. Typically, we require 14 to 16 days for the production of a prescription dive mask. A dive mask is a high-quality and personalized product, manufactured to strict quality and safety standards. Since it involves craftsmanship, there may be instances when a mask does not meet our high-quality standards, which is why the longer delivery time is necessary. Regardless of delivery times, we always offer an express delivery option for an additional fee.

You can find your prescription values and pupillary distance on your eyeglasses prescription or on a receipt from your optometrist. However, if needed, you can also send us your own glasses, and we will extract the prescription values for you.

The production of a prescription dive mask is a precise process. The lenses are custom-made, tailored to the customer's prescription values and centering. They are carefully inserted into a mask frame made of soft silicone and securely attached using specialized adhesive. This adhesive ensures a watertight seal. After curing and drying, a quality control check is conducted to ensure both the mask's watertightness and visual clarity. Finally, the mask is fitted to the customer to ensure comfort and clear vision. This process requires meticulous craftsmanship and expertise.

We carefully review each complaint and customer request on an individual basis, as a prescription dive mask is a customized and unique product made specifically for our customers. We are always committed to finding solutions that provide you with an exceptional diving experience.

Currently, the quickest way to reach us is through our contact form, our chatbot, or by emailing support@diving-mask.com. You can also leave us a callback request, indicating your preferred contact time. It's not that we don't like to talk on the phone. However, we've found that we are more efficient and faster in our work when we can fully concentrate on producing prescription dive masks. Rest assured, we will always respond within the next 24 hours.